Service

TRM | Team Resource Management

TRM translates insights from aviation CRM for teams that make decisions under high pressure. Using the Collaboration Compass, CIRCYOULAR®, and a Boeing 737 flight simulator, we visualize teamwork in crisis situations and provide targeted training. Based on over 15 years of experience with police, fire departments, safety regions, and municipal crisis teams.

What it covers

From cockpit to crisis desk

CRM (Crew Resource Management) originated in aviation after analysis of accidents caused not by technical failures, but by human collaboration that failed under pressure. TRM translates those lessons to teams working in crises: deciding with incomplete information, hierarchy that does not stand in the way of open communication, and naming doubt before it is too late.

Samenwerkingskompas under pressure

The Samenwerkingskompas shows how a team moves under pressure: walking, dancing, flirting, battling and hanging. In crisis teams, recognising those movements is the difference between adjusting in time and getting stuck. We map patterns and practise the movement the team needs.

CIRCYOULAR® for teams in the field

CIRCYOULAR® makes the drivers and patterns within the team visible, per individual and for the whole. For teams in the field this means: knowing who needs what, where friction arises and how to deploy each other's strength when pressure rises.

Boeing 737 flight simulator

In the Boeing 737 flight simulator, teams experience what deciding under time pressure, incomplete information and high consequences means. The cockpit is a safe, recognisable training environment in which collaboration, task division and communication become immediately visible and discussable.

Experience with Police, fire services and safety regions

Experience gained within the police force, fire services, safety regions, municipal crisis teams, and commercial enterprises. Practice shows that while procedures are necessary, it is collaboration that determines whether they work. We bridge that experience with methods that deliver lasting results.

Train, evaluate, anchor

Not a one-off training, but a cycle of training, evaluating and anchoring. Concretely: agreements that hold, patterns that are recognised, and the Samenwerkingskompas as a lasting reference point for the team.

Approach

TRM combines three sources of insight with the practice of high-stakes teams: - Aviation CRM as origin: deciding under pressure, open communication, hierarchy that moves along. - Samenwerkingskompas as compass: the five movements that show how the team collaborates and where it gets stuck. - CIRCYOULAR® as deepening: drivers and patterns, per individual and for the whole. Linked to that: experience with Police, fire services, safety regions and municipal crisis teams, and the Boeing 737 flight simulator as a training environment. The cycle is fixed: insight, train, evaluate, anchor. Always linked to the practice of your own team.

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